16.Difference between Role and Profile?

Roles :- Using we can provide record level access like organization wide defaults, Role hierarchy, sharing rules and Manual sharing. Simply roles influences record level access.

Profiles :- Using  profile object level and field level access can be made like general permissions, tab level permissions, read & write permissions etc.

17. Number of standard profiles available in Salesforce.com?

In salesforce we have 6 standard profile they are.

  1. Standard user.
  2. Solution manager.
  3. Marketing User.
  4. Read only.
  5. System administrator.

18. How can you use the term “Transfer Record” in profile?

Transfer record  is a type of permission in salesforce. If a user is is given access to transfer a record then the user will have the ability to transfer the records which have Read access.

19.Tell me about  Company Profile?

In salesforce.com company profile consists of information about language, locale, time zone, number of licenses, storage and available space, about fiscal year, address and currencies.

20.How to get security token in Salesforce.com?

To get security token in salesforce.com go to yourname=>Personal=>Reset my Security token.

21.What is a Fiscal Year in Salesforce?

Fiscal years in Salesforce are used to define starting and ending date of an organization financial year.Fiscal years in salesforce are two types they are.

  1. Standard fiscal year :- To change starting month of the fiscal year this type is used.
  2. Custom fiscal year :- We can set custom fiscal year dates like quarters, weeks.

22.What is a dependent picklist?

Dependent Picklist allows to contain multiple values and pick value one among them or Multiple values among them. Dependent fields depends upon controlling field.

Read more about dependent picklist :- Dependent picklist.

23.What is Page Layout and Record Types?

  • Page Layout :- In page layout customization can be done like fields, related lists, custom links can be arranged.
  • Record Types :- Record types in salesforce helps to implement business processes like defining picklist values for standard and custom pick lists.

24.How to delete user from Salesforce?

In salesforce.com, deleting a user is not possible. But the user can be deactivated by freezing that user in salesforce. To deactivate user go to Setup=>Administer=>Manage users=>Users=>Click on Freeze.

25.How to freeze users in salesforce.com?

In salesforce.com, deleting a user is not possible. But the user can be deactivated by freezing that user in salesforce. To deactivate user go to Setup=>Administer=>Manage users=>Users=>Click on Freeze.

26.In how many ways can we store files, images and documents in salesforce.com? what are they?

In Salesforce.com we can store files, images and documents in 5 types they are.

  1. Attachments.
  2. Documents.
  3. Google drive.
  4. Libraries.
  5. Chatter Files.

27.What are Static Resources?

Static resources helps to store upload images, files, zip files, documents, javascript files, Css Files which can be used in visualforce pages. Maximum data storage limit for static resource is 250mb.

28.List some standard indexed fields in salesforce.com?

Id, name, owner fields, lookup fields, master-detail relationship fields, audit dates like Last Modified dates etc are the standard indexed fields in Salesforce.com.

29.Which fields are  Indexed by default in Salesforce?

Salesforce indexed some fields by default they are Id, name, owner fields, lookup fields, master-detail relationship fields, audit dates like Last Modified dates.

30.Which fields cannot be added as a custom Index?

Formula fields.

31.In salesforce, Can two users’ can have same profile?

Yes.

32.Is it possible to edit formula field values in a record?

No.