Introduced in 2020, Salesforce Hyperforce is a cloud-native architecture designed to enhance customer agility by leveraging the public cloud. By utilizing the infrastructure of major cloud service providers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, Hyperforce allows organizations to deploy Salesforce applications more flexibly and securely across different geographic regions.

What is salesforce Hyperforce

Key Features of Hyperforce:

  • Scalability and Flexibility: Hyperforce grows with your business needs, providing the infrastructure required to scale quickly and sustainably. The elastic nature of the public cloud ensures that resources can be adjusted based on demand, optimizing performance during peak times.
  • Data Residency Compliance: With the option to select from an expanding range of global regions, Hyperforce empowers you to control where your data is stored and processed. This capability helps ensure compliance with local data laws and regulations.
  • Enhanced Security: While leveraging the public cloud, Hyperforce maintains Salesforce’s robust security protocols. Your data remains as secure as it was before the transition, safeguarding both your information and your customers’ data.
  • Backward Compatibility: Existing custom applications and integrations work seamlessly on Hyperforce without the need for significant modifications, simplifying maintenance and upgrades.

Benefits of Hyperforce:

  1. Agility and Growth: Hyperforce provides the infrastructure necessary to scale your business rapidly, adapting to evolving requirements without the constraints of physical resource limitations.
  2. Local Data Storage: By allowing data to reside in specific countries or regions, Hyperforce helps you comply with local data governance laws, which is crucial for industries with strict data residency requirements.
  3. Control and Privacy: Gain greater control over your data’s location and how it’s managed, enhancing privacy and building customer trust.
  4. Reduced Operational Complexity: Leveraging the infrastructure management capabilities of public cloud providers reduces the need for in-house data center maintenance, lowering operational costs and complexities.

Availability:

As of now, Salesforce Customer 360 on Hyperforce is available in the United States and Germany. To utilize the Salesforce Customer 360 application suite on Hyperforce in Switzerland and the United Arab Emirates, you may need to request access. Salesforce is continually expanding Hyperforce’s availability to more regions.

How to Determine if Your Salesforce Org is on Hyperforce:

  1. Find Your Instance ID:
  • Click on the Gear Icon and navigate to Setup.
  • In the Quick Find box, type Company Information.
  • Locate the value labeled Instance (e.g., “AP16”).
  1. Check Your Instance Details:
  • Visit Salesforce Instance Checker.
  • Enter your Instance ID and select it from the dropdown menu.
  • Review the details to see if your instance is hosted on Hyperforce. Alternatively, you can click on the Instance Information button within your org to learn more about your Salesforce instance.

Migration to Hyperforce:

Salesforce evaluates all organizations against internal Hyperforce eligibility criteria to ensure a smooth migration. To qualify and be selected for Hyperforce migration:

  • Enable My Domain: Ensure that My Domain is enabled in your Salesforce org.
  • Update API Requests: Avoid using HTTP 1.0 for requests to Salesforce services.

Using the Hyperforce Assistant:

  • Navigate to Setup in your Salesforce org.
  • In the Quick Find box, type Hyperforce Assistant and select it.
  • The Prepare page will guide you through recommendations, including using mTLS or two-way SSL with IP domains in the updated IP allowlist section.

Frequently Asked Questions (FAQs):

  1. Are there any fees associated with using Hyperforce?
  • No, using Hyperforce or migrating to Hyperforce does not incur additional fees.
  1. How can I tell if my Salesforce instance has moved to Hyperforce?
  1. How do I migrate to Hyperforce?
  • Utilize the Hyperforce Assistant in Salesforce Setup to prepare and initiate the migration process for both production and sandbox orgs.

Conclusion

Salesforce Hyperforce represents a significant advancement in providing a more powerful, scalable, and compliant CRM platform. By embracing the public cloud, Hyperforce offers increased agility, control over data residency, and the ability to meet local compliance requirements without compromising security or performance. This cloud-native approach ensures that your organization can grow sustainably while maintaining the highest standards of data protection and operational efficiency.